Every request reaches the right department.
Answer the questions of your residents around the clock. Your staff stay in control of every answer.
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Question in the knowledge search
Done on its ownAnswer shown with source
Question: When is green waste collected?
Answer from the waste calendar, with a link to the source.
How the call works
We look at the questions that reach your administration most often today.
- 1
You write to us
The name of your municipality and which requests cost you the most time today. We reply with a suggested time.
- 2
20 minutes by video
We show the request portal, online counter, knowledge search and AI Steward with examples from your municipality.
- 3
You set up access
Your administration creates the first articles and invites staff. We support you along the way.
Request portal, online counter, knowledge search and AI Steward
The request portal is attached to your existing municipal website. No website rebuild is needed.
- Subscription on invoice
- 4 languages
- For municipalities and their administration
- Request portalResidents ask their question and find answers in your articles.
- Online counterResidents submit applications online, step by step with questions instead of a form. The application reaches the responsible department complete. Available as an add-on module.
- Knowledge searchQuestions in their own words, answers with sources from your documents and regulations. In several languages and in easy language on request. Available as an add-on module.
- Customer serviceEvery request becomes a ticket in the responsible department.
- AI StewardPrepares replies from your articles. Your staff approve them.
- ArticlesYour administration writes the answers itself and keeps them up to date.
- BillingAnnual subscription on invoice with payment terms.
Documents
Talk to us
Tell us briefly what it is about. We will get back to you with a suggested time.
- Your municipalityName and approximate population.
- Your websiteWho looks after your municipal website.
- Common requestsWhich questions reach your administration again and again.
Prefer email? [email protected] or simply reply to our email. If you do not want any further emails from us, a short reply is enough. Every email also contains an unsubscribe link.